Terms & Conditions

Ancreda Terms & Conditions

Ancreda mission is to make a difference in people's lives by educating them. We feel that our marketplace model's approach is effective in providing critical educational material to our users. We have requirements in place to make our platform and services secure for you, us, and the students enrolled in our many courses. Our website, television programmes, mobile apps, application processing interface, and other services are governed by these terms and conditions. We've described how our privacy policies apply to the personal data of our enrolled students. You agree to handle any disputes or disagreements with us through binding arbitration by accepting these conditions. As indicated in the Dispute Resolution Section, you also give up some of your rights to participate in class action lawsuits.

You agree to the terms and conditions shown below by making an account or gaining access to any of the courses we provide.


A user account is required for several functions on our site, including accessing and purchasing courses. You must supply accurate information, including a valid email address when creating and maintaining your account. You are responsible for everything that occurs on your account, including any harm or damage caused by you or anyone else who uses your account without your permission (to us or anyone else). As a result, you should be extremely cautious while choosing passwords. You are not allowed to use someone else's account without their authorization. You should never transfer or use another person's personal information. If you contact us to request access to a specific account, we will not provide you access unless you provide proof that you are the account's lawful owner. If a person goes through unfortunate circumstances such as death, his/her account is permanently deactivated.

To establish an account on our website, you must be at least 18 years old. You must not establish an account on our site if you are under the legal age to utilise our services. We will cancel your account permanently if we learn that you lied about your age while using our services. You can also choose to have your account deactivated at any time. Please read our privacy policy if you wish to close your account.

Content Enrollment and Lifetime Access

As a non-owner, you are awarded a "limited licensing right" when you join as a student in any course, whether free or paid. You should not participate in the unauthorised sale of our transfer. You are not permitted to sell any personal information to a third party. You must not give out your account details to anyone, including our competitors or pirate sites, or download and sell data illegally. Ancreda gives the student with non-exclusive, non-transferable access to all courses and content for which he has paid the requisite fees, according to the legislation. All instructional activities on the website are available for personal and non-commercial use for a charge. These terms and conditions apply to all of Ancreda content and services. You are not permitted to share, duplicate, lend, rent, alter, distribute, edit, or transfer any of our data unless an authorised representative enters a written agreement with you. Any material or data sent through one of our application processing interfaces must meet the same standards.

Students often receive a lifetime access licence when they enrol in one of our courses or any other educational material. The business, however, has the right to cancel or withdraw access to any of the instructional content if obliged to do so by law. This occurs when a copyright strike occurs in the subject in which you are enrolled, or when the business determines that the course does not fulfil the website's usage rules.

Payments, Refunds and Credits

To make a payment, a person will use an active form of payment, such as a credit or debit card. If a customer is unhappy with the premium material they purchased from us, we will give them a refund or a two-month credit to their account (60 days).


The terms and conditions, as well as our market policy, influence the pricing of the website's content. In some cases, the prices displayed on our website may differ from those displayed on our mobile and television applications. The reason for this is that mobile platform providers' pricing procedures and rules differ from those on the website. On a regular basis, we provide specials and promotions on the courses and materials we provide. Various materials and courses are available at a variety of discounted pricing. The price that applies to the content will be the price at the moment you finish the material purchase. Because the company frequently offers new customers promotions and discounts, the pricing on the website may change for someone who has recently joined our website. The currency displayed when you log in to your account is determined by your location at the time the account was created. If you are not logged in, our website's pricing is determined by the country from which you are accessing it. Customers will not be able to see course pricing in other currencies. We are not responsible for collecting and remitting tax to the tax authorities if a student is from a country whose transactions are subject to use and sales tax, as well as goods and services tax. Prices on the internet may or may not include taxes, and taxes may or may not be imposed during the checkout process depending on your location.

The content is given soon after the transaction is completed. An email is provided to the customer with all of the necessary details for accessing and watching the purchased material.


You agree to pay all applicable course charges and permit us to charge your debit or credit card, as well as alternative payment methods such as SEPA, Boleta, or mobile wallet. We partner with well-known banks and other payment service providers to ensure that you may pay your fees and purchase any course on our website with ease. We go to considerable measures to protect your financial data. Based on the information provided by your payment service providers, your payment methods may be changed. Please see our privacy policy for more information. By making a purchase on our website, you agree not to carry out the transaction in an unauthorised or unlawful manner. We reserve the right to terminate all services and material that you were previously accessing if you do not pay the amount within 30 days of being notified.

Refunds and Credits For Refunds

We provide a 60-day money-back guarantee (2 months). We will not be able to give a refund if you request one after the deadline has passed. However, we can make a substitute. You must have a digital access code to be eligible for a refund or exchange.

Returns (if applicable)

We will send you an email to confirm that you have a digital access code after we receive your refund request. We will process your order once we confirm that you have the code, and the requested money will be delivered to your bank account within 14 business days of confirmation.

Late Refund or Not Received at All (If applicable)

Please double-check your bank account before contacting your bank or credit card issuer if you have not received your refund within the specified time frame. You should contact them if you have not received your refund due to a technical issue. It's important to keep in mind that refunds can take several days to process. If you have not received your money after following all of the necessary procedures, please contact us using the information provided on the website.

Items on Sale

On regular-priced items, you can receive a refund. Items that were on sale at the time of purchase are not eligible for refunds.


It is only possible to replace a faulty digital access code. If you wish to exchange it for anything else, you can always contact us via email and we'll see what we can do.


You will receive an email with a digital voucher for the amount of your refund if the goods were classified as a present/gift when they were ordered and shipped out. It's worth noting that the digital coupon is only valid if the product is returned in its original condition. The gift-giver will be repaid if the item is not marked as a gift and the gift-giver has received the email to deliver it to you later.

Content and Conduct Requirements

Only sincere intentions should be used on the website. The content you submit to our website is entirely your responsibility. You should make sure that the content you upload adheres to the company's privacy policies and terms of service. You should also make sure that the content adheres to the website's laws and standards. The intellectual property rights of others should be respected by anybody who uploads information to our website. Someone's account will be permanently cancelled if they continually violate the community standards. If they feel someone is infringing on the intellectual property rights of others, they must notify us.

Users should refrain from using the platform for illegal activities. The website and all of its services should be used in accordance with the user's home country's laws and regulations. The user is solely responsible for following the law. You can always contact the instructor of the course and request written responses and comments on certain areas. It is forbidden for a user to post any written material that is not his own. If the company learns that the content or any of your submissions to an instructor violates the rights of others, such as if it is about illegal activity, infringes on anyone's intellectual property, or violates the website's guidelines, we reserve the right to suspend or terminate your account and enforce these terms and conditions at our sole discretion.

At any time and for any reason, including but not limited to breaches of these terms, failure to pay appropriate fees, or a request from law enforcement authorities, your access to our platform and services may be restricted, terminated, or halted at our discretion. If we find that your account hasn't been used in a long time, if we encounter technical difficulties, or if your use of our website or platform is compromised, we may close it. The company reserves the right to remove all of your data and content, as well as restrict your access to the platform and services, following termination. You agree that if your content and materials are deleted, your account is cancelled, or you are barred from utilising any content on our site, we will not be liable.

The Website Rights to the Content You Post

Any content that a user posts on our site is theirs alone. Other websites may be able to assist you to advertise your content to a larger audience. You have the right to keep ownership of any work you submit or publish as a student. As a student, you retain complete ownership of your work as long as you allow us to utilise your courses and other resources. You also authorise us to advertise, utilise, distribute, evaluate, and modify any item, as well as to use your suggestions to improve our platform in any way. Your work, including your name and image, is your property, and you grant us a non-exclusive, royalty-free licence to use it in any medium of media distribution. You also give us permission to copy, change, edit, transmit, publish, distribute, and reproduce it in any way we see fit.

We grant access to, distribute, and broadcast your material to other companies, organisations, and individuals that work with us or the other corporations in any capacity. You also grant us certain privacy and publicity rights, which are applicable to all of the aforementioned uses. Only you have the authority to permit us to use the material you provide, and you do so. You should be aware that while you agree to enable us to use your data in any way we deem acceptable, you will not be rewarded in any way.

Using This Website and Platform At Your Own Risk

Any student of legal age is welcome to use our website and platform, and we believe it is our responsibility to provide students and course instructors with appropriate contact methods. You do so at your own risk when using this website and platform. This term can also refer to a variety of platforms and websites that facilitate data exchange and involvement. We have no control over the website's content and hence cannot guarantee its accuracy, honesty, or validity. It is the student's obligation to verify that the information provided by the instructor is accurate and reliable. While using the site, you may come across some content that you find offensive or objectionable.

We will only keep such information secret to the extent permitted by law, and we will not be held liable if you participate in or access any course. The same requirements apply to health and fitness-related merchandise. You understand the dangers and ramifications of being exposed to such information. You choose to look at such content voluntarily, fully knowing of the repercussions.

As a user, you are solely responsible for your activities while using the courses and other educational resources, as well as prior to, during, and after those times.

We do not have access to data collected from other site users, such as students and teachers. If you want to keep your information private, don't give out your email address or other sensitive information to anyone. As a result, we cannot be held accountable for any student-teacher interactions. We are not responsible for any disagreements that develop as a result of contact between a student and an instructor. We also disclaim any responsibility for any claims, losses, injuries, or damages that may emerge as a result of this agreement. You may find links to third-party websites on our website that we do not control. We have no control over how third-party websites gather and use your data because they are not covered by our privacy policy. Read their privacy policy and terms and conditions if you want to know what you're getting yourself into.

Website Rights

We handle the platform and services in addition to the website, current and future applications and services, our API, code, and employee-created content. Unless you have permission, you are not permitted to use or tamper with them. With the exception of content provided by instructors for students, we and our licensors own all rights, title, and interest in and to the platform and services, including our website, current and future applications, APIs, databases, and content submitted or provided through our services by our employees or partners. Our platforms and services are protected by copyright, trademark, and other laws in the United States, the European Union, and around the world. The website's trademarks, logos, domain names, and other distinctive brand elements may not be exploited. On this website, your comments and ideas are welcome, and we will use them in any way we see fit, with or without notifying you, and without any responsibility to you. You may not access, tamper with, or use restricted parts of the platform, such as content storage, our computer systems, or our service providers' technical delivery systems; disable, interfere with, or attempt to circumvent any security-related elements of the platforms; or probe, scan, or test any of our systems to determine if it is vulnerable. You can access or search for any platform using any automated or manual approach, in addition to the search capabilities provided by our website. Scraping, crawling, using a robot, or any other automated means of accessing the services are prohibited. You are not permitted to use the services to send any user, host, or network altered, deceptive, or false source-identifying information, including, but not limited to, sending a virus, overloading, flooding, spamming, mail-bombing, or phishing the platforms or services, or interfering with or causing an undue burden, including, but not limited to, sending a virus, overloading, flooding, spamming, mail-bombing, or phishing the platform

Miscellaneous Legal Terminology

The terms are identical to those found in any other contract containing non-binding yet significant legal clauses. These legal terms protect us against misinterpretation and clarify our legal relationship with you.

Miscellaneous Legal Terminology

The terms are identical to those found in any other contract containing non-binding yet significant legal clauses. These legal terms protect us against misinterpretation and clarify our legal relationship with you.

Contractual Obligation

When you register, access, and use our services, you are entering into a legally binding contract with Ancreda. If you do not agree with our privacy policy or terms & conditions, please do not register, access, or use our site. If you are reading the terms and conditions through translation from a nation where English is not the native language, you should be aware that in the event of a conflict, the English language will take precedence. Ancreda and its clients have agreed to the preceding terms as part of our privacy policy. Any illegal or unenforceable elements in these conditions will be replaced with legal or enforceable provisions that most closely approximate the original provision's goal, while the remaining terms will continue in effect. Failure to exercise our rights in certain circumstances, whether quickly or once, does not imply waiver. If we opt to renounce any of our rights in one situation, it does not indicate we will do so again in another. Section 2 (content enrolment and everlasting access), Section 5 (rights to the material you post), Section 6 (accessing the website at your own risk), and Section 7 (website rights) shall all remain in effect even if these conditions are cancelled or not renewed.


All of our services are provided by Ancreda using cutting-edge technology, but we cannot guarantee that all of them will be available at all times. Due to scheduled website maintenance or other technical difficulties, it is possible that our website or platforms will be inaccessible for an extended length of time. When taking the course on our website, it's also possible that you'll be misled if the teacher tells you something that isn't accurate. Ancreda takes all necessary precautions to protect your information, but it may still be compromised in the event of a cyberattack. These are just a few examples of things that could go wrong and how they could go wrong. You also accept that you will have no recourse against us if something similar occurs.

The material and services are provided without any legal warranties, either express or implied. There is no guarantee that you will obtain a specific result if you use our services. You are solely responsible for any courses or other content you access. Some laws and countries may not enable you to opt out of certain restrictions, therefore you may not be subject to them at all. The company reserves the right to stop providing any or all services at any time and for any reason. We, our affiliates, partners, and any third-party service provider acting on our behalf expressly disclaim all responsibility for any losses resulting from the temporary or permanent removal of these functions. It is important to note that there may be circumstances beyond our control, in which case we will not be liable for any delays in providing services to you. Natural catastrophes, power outages, pandemics, and government constraints are examples of catastrophic events.

Liability Limitation

Using our services comes with some risks and dangers, such as harming oneself when pursuing a health-related course. While practising yoga, a person may sustain an injury. If you are injured or otherwise harmed while using our services, you agree to bear all the risks and waive any legal claims you may have against us. We are not liable for any direct or indirect losses, including lost business opportunities, material damage, bodily injuries, or any other medical emergency. Regardless of whether your claim is based on a promise, a contract, or any other legal basis, this includes firms that provide services on our behalf.


If any of our clients' acts put us in legal peril, we will be able to prosecute them to the full extent of the law. You agree to defend Ancreda, our group companies, their employees, and any third-party claims or demands that emerge as a result of your use of the website when you use it. If applicable, the attorney fee is also included.

(a) any information you post or submit; (b) your use of the services; (c) any breach of these terms and conditions; and (d) any infringement of third-party rights.

You have a legal obligation to protect this company even if you no longer use our website or any of our services.

Legislation and Jurisdiction

When we mention we, us, or Ancreda, we're referring to the website's owner or the business with which you're entering into this agreement. The European Union's common law governs the website, its services, and the platform.

Notification and Legal Proceedings

No action arising out of or pertaining to this agreement may be filed by either party longer than one (1) year after the cause of action accrues, to the extent permitted by law. To comply with the terms of this agreement, all notices and other communications must be in writing and sent by registered or certified mail with a return receipt requested, or by email (by us to the email associated with your account or by you to us).

Our Relationship

We both agree that we are not in a joint venture, partnership, or agency relationship.

No Assignment

These terms may not be transferred or assigned to anybody unless otherwise stated. It is not possible to transfer a corporate employee's account to another employee. We retain the right to transfer these Terms (including the rights and permissions specified above) to another firm or individual at any time. Under these agreements, no third-party person or entity is granted any rights, benefits, or remedies. As a result, you agree that your account, as well as any rights you may have under these terms, will be null and invalid if you die.

Sanctions and Export Control Legislation

As an individual or on behalf of any entity on whose behalf you use the Services, our user will represent and guarantee that he is not located in or a resident of any country subject to trade restrictions, such as Cuba, Iran, North Korea, Yemen, Afghanistan, Iraq, Sudan, Syria, or Ukraine's Crimean peninsula. You also affirm that you are neither a special national nor a banned political party, as defined by the government. Neither directly nor indirectly, any portion of the services, or any related technical information or material, may be accessed, used, exported, re-exported, diverted, transferred, or disclosed in violation of any law or any other applicable country's export control and trade sanctions laws, rules, and regulations. You undertake not to provide any material or technology, including encryption data, that is specifically prohibited from export under such laws.

Dispute Resolution

If a disagreement arises, our customer care representatives will gladly assist you in resolving it in accordance with EU law.


If we are unable to reach an agreement, regardless of the nature of the claim or legal theory, you and we agree to resolve any disputes relating to these terms (or any of our other legal terms) through final and binding arbitration. If one of us files a claim in a European court and the other refuses to arbitrate, the other party has the right to submit a court petition requiring both of us to arbitrate (compel arbitration). In addition, either of us can ask a court to put a judicial process on hold until the arbitration session is concluded.

Contact us

You can reach us at [email protected]

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